IMPORTANT AGENCY NOTICE:
April 11, 2008: Our tracking system is back online. You may now check the progress of your current wish lists. All further questions can be directed to Regina Carballo at 630-971-0565, X222.
  1. Starting in January, all clients will receive one week to pick up their furniture or their beds.  If the client needs a one week extension, make sure to contact Regina to get an approved extension before the clients final pick up day.
  1. In an effort to increase the success rate of individual referring agents, we will begin limiting the number of Wish Lists each referrer can place.  Starting January 7th, 2008 each individual referring agent can refer a maximum of 10 clients until July 1st. 2008.  After July 1st 2008, each agent will be given the opportunity to place an additional 10 Wish Lists.  If you place 10 Wish Lists before July 1st and need to place additional Wish Lists, more slots can be added only to referrers with a 75% success rate or greater.  Agents with a 25% success rate or less will not be given the opportunity to place future Wish Lists. Please monitor carefully the number of Wish Lists you place for clients.  We currently work with over 400 individual social workers, case managers, and social service workers, we must provide the opportunity to accommodate everyone’s clients.
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