| Does
Sharing Connections
Furniture Bank sell
the furniture and household
items? |
|
A: |
No.
We are not open to the
public. To promote a
sense of ownership and
encourage self sufficiency,
we do charge a $50 access
fee to use our services
- regardless of the
amount of items provided.
This minimal charge
helps us to continue
to provide this service.
Clients work directly
with their social worker or case manager in planning for
payment of this fee. This required fee is non-refundable. |
| How
can I get furniture
and/or household items? |
| A: |
We
work on a referral basis
only. That means in order to use our services, your current social worker or case manager that you actively work with must refer you to use our services. We do not replace furniture you currently own and only provide services to individuals without home furnishings. You can call our client care line at 630-971-0565, x222 to discuss your options. If you do not qualify to use our services, our team will work hard to provide you with options in your area. |
| What
if I'm not working with
a social worker or agency? |
A: |
If
you qualify to use our
services, there is a
good chance you are
already working with
one of our approved
agencies. Your individual
circumstances will decide
what agency can be of
most help to you through
their services - and
they can also submit
your needs request to
us. |
| What
if my family is only
in need of clothing? |
A: |
While
our main services focus
of much needed furniture
- we also offer clothing
to our clients. Call
our client care line
at 630-971-0565, x222
(x230 for bilingual
services) and we will
work on scheduling a
date in which you can
select clothing for
your family. |
| What
kind of furniture do
you offer? |
A: |
Sharing
Connections provides
gently used furniture
and household items,
such as beds, tables,
lamps, and sofas. Sharing
Connections also has
items for babies, such
as cribs, strollers,
and high chairs.
NOTE:
We rely on the community
for furniture and
item donations - so
inventory levels will
effect what items
are available at the
time of pickup. Some
restrictions do apply.
|
| What
do I do once I'm referred? |
A: |
Once
we receive your needs
request from an approved
agency, we will put
you on our wait list.
The wait time for furniture
varies depending on
our donated supply.
You
will be called by
one of our staff or volunteers
to set up a scheduled appointment for pick up of the furniture items. This is a once in a lifetime opportunity - therefore, make sure you are prepared for your pickup. Rescheduling an appointment is limited to documented emergency situations that will require proof. Non-emergency reschedule attempts will be denied and you will no longer be eligible for our services.
|
| My
specific question was
not covered above, who
do I talk to for the
answer? |
A: |
We
understand that this
section does not cover
all questions and/or
special circumstances
- so we want to encourage
you to contact us directly
to discuss how we may
assist you in this process,
to make it as easy and
comfortable as possible,
for you and your family.
Please call our Client
Care line at 630-971-0565,
X222 and leave a message. We
will return your call
as soon as possible. |
